Our Values

Want to know what we're all about?  We've summarised it into five 'values' that we hold dear.  They're prominently displayed on our office walls and the team use these principles every day to ensure we're always working towards the same goals.

 

Synergy

Collaboration has no hierarchy. The Sun collaborates with soil to bring the flowers on the earth.

Amit Ray

Supporting productive teams that share common goals, a common vision and working in an unselfish manner.  As a team, we are driven by collaboration, respect, communication and accountability while recognising that everyone has their own unique role that must be respected and appreciated.

 

Innovation

If at first the idea is not absurd, then there will be no hope for it.

Albert Einstein

Pushing back the limits of knowledge; discovering new ways to create products that are truly different and surprising.  To always stay one step ahead, we change innovation from being aspirational to being part of the everyday.

 

Growth

The greatest thing in this world is not so much where we stand as in what direction we are moving.

Johann Wolfgang von Goethe

Embracing perpetual growth and development, continuous learning and constant improvement.  We are an organisation that lives true to our commitment of integrity and trust.  We follow through on our promises and provide consistently superior results with humility.

 

Merit

We should not judge people by their peak of excellence; but by the distance they have travelled from the point where they started.

Henry Ward Beecher

Encouraging opportunities where learning and improvement enables talented people to realise their full potential; to create an environment where a constant flow of great ideas and interactive processes drives our organisation forward.

 

Acclaim

What is said about men often has as much influence on their lives, and particularly on their destinies, as what they do.

Victor Hugo

Service excellence is more than what we provide, it’s how we think and act.  It’s more than just fixing a problem; it is prompt responses, consistent communication, quality information, and a focus on providing a superior customer experience every time.

 

Information Security Policy

We are committed to protecting all our information against any loss of confidentiality, integrity and availability that could impact on our finances, operations, legal or contractual obligations or on our reputation. As part of this commitment, we will implement, maintain and continually improve an ISO 27001 compliant information management system.

It is our policy to:-

  • To protect all our information assets against loss of confidentiality, integrity or availability.
  • Mitigate the risks associated with the theft, loss, misuse, damage or abuse of these assets.
  • Ensure that information users are aware of and comply with all current and relevant information security regulations and legislation.
  • Provide a safe and secure information system working environment for staff and any other authorised users.
  • Make certain that all authorised users understand and comply with this policy and supporting policies and procedures.
  • Protect the organisation from liability or damage through the misuse of its information.
  • Ensure that all users understand their own responsibilities for protecting the confidentiality and integrity of the information they handle.

We will assess and regularly review all information security risks through our risk assessment process and we will define the necessary controls to mitigate these risks.

We will define information security objectives and improvement actions that are related to this policy and to our information security risks. We will regularly evaluate progress against these objectives through our ‘Management Review’ process.

We will monitor access to and use of our information in order to establish the effectiveness of our information management system and to identify potential improvements.

Any staff or other authorised user that suspects there has been or is likely to be a breach of information security has a duty to immediately inform a member of management. In the event of a suspected or actual security breach, we may disable or remove any users, data or anything else necessary to secure our information systems.

This policy applies to all employees, visitors, contractors, suppliers and any other parties accessing our information. This policy relates to the use of all our information assets, to all privately owned systems when connected directly or indirectly to our information systems and to all owned and/or licensed software/data.

Any failure to comply with this policy may lead to disciplinary action, including dismissal, or prosecution. In the case of a contractor or supplier failing to comply with this policy, their contract may be cancelled and the contractor or supplier reported to relevant authorities, including the police.

Quality Policy

We will ensure that our website and app products and services meet our customer’s expectations, our own high standards and comply with all relevant regulations.

Specific quality objectives will be set and reviewed through our management review process. To help achieve these, we will maintain a quality system that meets BS EN ISO 9001 - “Quality Management Systems – Requirements”.

We must strive to continually improve our performance by regularly evaluating our products and services and identifying actions to ensure that our objectives are achieved and that problems are prevented.

Do you share our values?

We are always on the lookout for talented, dynamic individuals to join us. Our values underpin everything we do, so if you'd like to join us you'll need to be on our wavelength.

See Our Vacancies